Apple fans often run across an obstacle when their reckoner doesn't recognize iPhone. The problem may occur due to a bunch of reasons, ranging from a faulty connectedness to misbehaving drivers.

Nosotros will hash out the majority of key problems and provide easy solutions. Let's get started!

My problem is:

  • iPhone is not detected by calculator
  • iPhone is recognized by PC but not past iTunes
    • Video guide
    • Step-by-step guide
  • iPod classic, Mini, Nano or Shuffle is not recognized

iPhone not showing up on PC

For the sake of simplicity, all further references to iPhone likewise utilise to iPad and iPod Touch.

The first thing you need to cheque is whether your iPhone shows upward in Windows Explorer when you connect it to your PC with a USB cable.

Windows Explorer iPhone indication

If you don't see your iPhone in "This PC" section of Microsoft Explorer, try the solutions below:

  1. Unplug your iPhone from computer and restart it.
  2. Unlock iPhone, then plug the lightning cable dorsum.
  3. Make certain y'all click Trust if asked.Trust this computer message on iPhone
  4. Use a different USB cable to connect your iPhone to PC.
  5. Do not utilize a USB hub. Please connect iPhone directly to computer.
  6. Use a different USB port on the PC. For desktops with USB connectors on the front and on the dorsum, effort with one of the back connectors.
  7. Try to connect your iPhone to another PC.

iPhone not showing up in iTunes

Similar iTunes, CopyTrans apps need iOS drivers to be installed for your device to exist recognized. These drivers are automatically installed when you install iTunes, but in some cases the drivers may become non-functioning.

No worries, nosotros know how to fix the problem. Watch our YouTube tutorial or follow the text guide below to find a solution.

YouTube video guide

Step-past-stride guide

  1. Unplug your device and continue it unplugged during the whole procedure.
  2. Download CopyTrans Drivers Installer and extract it from the Nada file.
    Download CopyTrans Drivers Installer
  3. Completely uninstall iTunes and Apple tree-related software by downloading and running CopyTrans Driver Installer. Don't worry: uninstalling iTunes does not bear upon your iTunes library.
    ctdi uninstall itunes drivers
    Note: you tin follow a full guide on how to uninstall Apple software.
  4. Download the latest version of iTunes and install information technology.
  5. If you would similar to utilise CopyTrans programs instead of iTunes, apply this unproblematic utility to install iOS drivers without installing iTunes.
  6. Reboot the reckoner.
  7. Connect your iPhone to estimator.
  8. Brand sure you click "Trust" if asked.

If the problem persists

  1. Manually update Apple tree Mobile Device USB Driver.
  2. Restart the Apple Mobile Device Service and ready its Startup type to "Automatic".

In instance iTunes recognizes the device, only CopyTrans does not

  1. Update the CopyTrans apps to the latest version.
  2. Add CopyTrans to the "Immune applications" list in your Firewall settings.
  3. Start the CopyTrans app y'all want to use.
  4. Make sure y'all have entered the correct PIN number and deactivated auto-lock feature on your device.
  5. If none of above helped, contact our Support Team by email. We will be more than constructive if y'all attach log files to your email. Please download our Log Packer, run it and click "Save log files" to create an archive named "CopyTrans_Suite_Logs.zipped", containing program log files. You'll find the annal on your desktop. Transport an e-mail to our Support Team, describing the effect, and we'll do our best to sort this out.

iTunes doesn't recognize iPhone

Use alternative tools

If you don't like your feel with iTunes, there is e'er an culling. Check out CopyTrans programs: they tin practice as much as iTunes, and even more.

CopyTrans interface

CopyTrans

Copy your music library from any iPod or iPhone to your PC or directly to iTunes in just a few clicks. CopyTrans backs up music, videos, playlists, ringtones, audio books, even vocalization memos*.

ios-logo-icon

Starting from iOS 15, Apple tree has introduced restrictions that cake access to local vocalisation memos. Information technology is no longer possible to transfer voice memos to PC via iTunes.

This also impacts some features of CopyTrans programs.

We have worked out a few bang-up solutions for you to transfer voice memos to PC depending on the iOS version of your device.

CopyTrans Manager interface

CopyTrans Manager

Drag and driblet tracks from your computer directly to your iPhone using CopyTrans Manager. You can put songs, videos, ringtones, podcasts or books on whatever iPhone, iPod or iPad without syncing it to iTunes.

CopyTrans Photo interface

CopyTrans Photograph

Transfer photos, videos, live photos, bursts, portraits, time-lapse videos, panoramas and more from your iPhone to computer through simple drag and drib. Support your entire iPhone photo library with one click of a button! Simply printing "Full Fill-in" and wait until all the photos and videos are transferred to your computer or external hard drive.


Calculator doesn't recognize iPod

For the sake of simplicity, all farther references to iPod as well apply to iPod Classic, Mini, Nano and iPod Shuffle.

If your iPod is not recognized past PC:

  1. Reboot your computer.
  2. Brand sure the iPod is turned on and has enough accuse.
  3. Connect your iPod to calculator (direct, not through a USB Hub).
  4. Connect the device to computer using another USB port. For desktop PCs with USB connectors on the front and on the back, attempt with i of the back connectors.
  5. If you accept an extra USB cable, try using it.
  6. If all failed, check if iTunes recognizes the iPod. If information technology doesn't, delight refer to Apple troubleshooting guide.

Avatar for krasimir

Krasimir is an avid marketing addict and a tech-support specialist in charge of the English-speaking market. He grew up in Bulgaria and on the isle of Republic of mauritius where he became passionate about windsurfing and photography.